Horizont E-Mail

sales@hotline-fencing.co.uk

 Horizont Phone

+44 (0) 1626 33 11 88

Privacy policy

 

1. Privacy at a glance

General information

The following information provides a brief summary of how your personal data is processed when you visit this website. 
Personal data is all data that can be used to identify you personally. For more detailed information on this subject, please refer to our privacy policy, which is provided underneath to this text.

 

Data collection on this website

Who is responsible for the collection of data on this website?

The data processing on this website is carried out by the website operator. You will find the contact details of the operator in the imprint of this website.

How do we record your data?

On the one hand, your data is collected when you submit it to us. For example, this can be data which you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems during your visit of the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter this website.

 

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse the user behaviour.

Which are your rights regarding your data?

You have the right to request information about the origin, recipient and purpose of your stored personal data free of charge at any time. 
You also have the right to demand the correction or deletion of this data.If you have given your consent to data processing, you can revoke
this consent for the future at any time. You also have the right, under certain circumstances, to request that the processing of your personal
data be restricted. Furthermore, you have the right of appeal to the competent supervisory authority.

You can contact us at any time at the address given in the imprint concerning this subject as well as further questions on the subject of data protection.

Analysis tools and third-party tools

When visiting this website your surfing behaviour can be analysed statistically.
This is mainly done with cookies and with so-called analysis programs.

You will find detailed information on these analysis programmes in the following data protection declaration.

 

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated by a website.

The Hosting Service is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 sect. UK GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 sect. f UK GDPR).

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.

Conclusion of a contract for order processing

In order to guarantee data processing in accordance with data protection regulations, we have concluded a contract for order processing with our host.

3. General and mandatory information

Privacy Policy 

The operators of this site will treat any personal data you provide very with the utmost confidentiality. We treat your personal data strictly confidential and in accordance with the legal data protection regulations and the present privacy policy.

When you use this website, various personal data is collected. Personal data is data which allows you to be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for which purpose this is done.

We would like to point out that data transmission via the world wide web (e.g. when communicating by e-mail) might be vulnerable to security breaches. It is not possible to completely protect data from being accessed by third parties.

Information on the responsible entity

The responsible entity for data processing on this website is

Hotline-horizont Ltd
Unit 2 Roundhead Road
Heathfield Industrial Estate
Newton Abbot
TQ12 6UE

Phone: +44 (0) 1626 331 188
e-mail: office@hotline-fencing.co.uk

Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and the means of processing personal data (e.g. names, e-mail addresses, etc.).

Legal Data Protection Supervisor

We have appointed a data protection supervisor for our company.

Pohl Consulting TEAM GmbH
Mengeringhäuser Str. 15
34454 Bad Arolsen

Contact person: Andreas Pohl

e-mail: datenschutz@horizont.com

 

Revocation of your consent to data processing

Many of these data processing operations are only carried out with your express consent. You can revoke any consent already given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data recording in particular cases as well as to direct advertising (Art. 21 UK GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 SECT. E OR F UK GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU LODGE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT CAN OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PUSUANT TO ART. 21 PARA. 1 UK GDPR).

IF YOUR PERSONAL DATA IS PROCESSING FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AY ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 UK GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in UK or EU Member State of the habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address bar of the browser changes from "http://" and by the lock symbol in your browser line. 

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing at any time and, if necessary, a right to correction or deletion of this data. You can contact us at any time at the address given in the imprint for this or any other questions on the subject of personal data.

  1. If you dispute the accuracy of your personal data held by us, we usually need time to verify this. For the duration of the audit, you have the right to request the restriction of the processing of your personal data.
  2. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  3. If we no longer need your personal data, but you need it to excercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection pursuant to Art. 21 (1) UK GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, the data may only be processed - apart from their storage - with your consent or for the establishment, excercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interests of the European Union or of a Member State.

Opting out of promotional emails

The use of contact details published within the scope of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

4. Data collection on this website

Cookies

Our website uses so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertisements.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) Sect. (f) UK GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 (1) Sect (a) UK GDPR); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are disabled, the functionality of this website may be limited. 

If cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this privacy policy and, if necessary, ask for your consent. 

 

Cookie consent with Usercentrics

This website uses the cookie consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device and to document them in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter referred to as "Usercentrics").

When you enter our website, the following personal data is transmitted to Usercentrics:

  1. Your consent(s) or withdrawal of your consent(s)
  2. Your IP address
  3. Information about your browser
  4. Information about your device
  5. Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign you the consents you have given or their revocation. The data collected in this way will be stored until you ask us to delete it, delete the Usercentrics cookie yourself or the purpose for which the data was stored no longer applies. Mandatory statutory retention obligations remain unaffected.

Usercentrics is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 Sect. c UK GDPR.

Data processing agreement

We have concluded a data processing agreement with Usercentrics. This is a contract required by data protection law that ensures that Usercentrics processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR. 

Search technology "doofinder, powering results"

In order to make your visit to our website more attractive and to present you with faster and better search results, we use the "DooFinder" search technology (hereinafter referred to as DF). This serves to protect our legitimate interest in an optimised presentation of our offer in accordance with Art. 6 Para. 1 Sect. UK GDPR. The operator of the technology is DooFinder S.L., Madrid 28037, Rufino Gonzalez 23 bis, 1 1, Spain. In order to use the DF search function, the browser you use must connect to DF's servers. This enables DF to know that your IP address has been used to access our website.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  1. Browser type and browser version
  2. Operating system used
  3. Referrer URL
  4. Host name of the accessing computer
  5. Time of server request
  6. IP address

This data is not combined with our data sources.

This data is collected on the basis of Art. 6 (1) Sect. (f) UK GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - for this purpose, the server log files must be recorded.

Contact

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Art. 6 (1) Sect (b) UK GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) Sect (f) UK GDPR) or on your consent (Art. 6 (1) Sect (a) UK GDPR), if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for which the data is stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your enquiry, including all personal data (name, enquiry) for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Art. 6 (1) Sect (b) UK GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) Sect (f) UK GDPR or on your consent (Art. 6 (1) Sect (a) UK GDPR), if this has been requested.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for which the data is stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Analytics Tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google analytics used so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) Sect (f) UK GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 (1) Sect (a) UK GDPR, the consent can be revoked at any time.

IP Anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

Browser Plugin

You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Google Analytics deaktivieren.

You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Analytics Demographics

This website uses the "demographic features" feature of Google Analytics. This makes it possible to generate reports that contain information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google, as well as third-party visitor data. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

Storage period

User and event-level data stored by Google that is linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleter after 14 months. Details can be found at the following link:  https://support.google.com/analytics/answer/7667196?hl=de

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) Sect. (a) UK GDPR). You can revoke your consent to the storage of your data, your e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us or .dem by us until you unsubscribe from the newsletter and deleted from the newsletter distribution list after unsubscribing from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or .dem the newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) Sect (f) UK GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube with Enhanced Privacy

This website embeds videos from YouTube. The websie is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. The transfer of data to YouTube partners, on the other hand, is not necessarily excluded by the extended data protection mode. Here's how YouTube connects to the Google DoubleClick network, regardless of whether you're watching a video.

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. In doing so, the YouTube serer is informed which of our pages you have visited. If you are logged in to your YouTube account, you allow YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Futhermore, YouTube may store various cookies on your device after you start a video. With the help of these cookies, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts. Cookies remain on your device until you delete them.

If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitues a legitimate interest within the meaning of Art. 6 (1) Sect. (a) UK GDPR; the consent can be revoked at any time.

For more information about data protection at YouTube, please refer to their privacy policy at: https://policies.google.com/privacy?hl=de.